MEETINGS WITH A VIEW
By Beth Lindner
Centrally located in Missouri, with the Lake of the Ozarks as its backdrop, sits The Resort at Port Arrowhead. This premier facility has earned the distinction of being a meeting planners’ dream property. Situated on the banks of the Lake, the Resort at Port Arrowhead has moved to the top of the charts when it comes to favorite facilities for groups to host meetings, conferences and conventions. Completely renovated in 2002, The Resort at Port Arrowhead offers 211 lodging accommodations and four suites, a full-service restaurant and lounge, 20,000 square feet of flexible meeting space and a myriad of amenities.
“Why the Resort at Port Arrowhead for meetings, conferences and the like?” Lance Utley, Director of Sales, says it’s simple – “Fun.” Utley goes on to say, “The reason you hold a meeting at the Lake is to have a fun retreat-type atmosphere that allows attendees to be more productive in meetings and still feel relaxed and refreshed. The Resort at Port Arrowhead has such a wide range of options for meetings and an extremely experienced and dedicated staff that ensures your meeting will go smoothly from the time of booking to the billing. Basically, “Our job is to make your job easy,” states Utley.
Resort’s Goal Is to Exceed Expectations
The Resort at Port Arrowhead is equipped to accommodate groups ranging from 10 – 700 attendees. According the Utley, they are at the top of their game when they “meet, feed and exhibit groups up to 300.” With a professional staff that is able to tend to all of a group’s needs and qualified to accommodate both planned-in-advance functions or last minute requests, this premier resort offers a conference center in a semi-secluded lakeside setting with ample square footage of dedicated meeting space. Also offered are the following amenities:
• 12 Conference rooms (all have telephone and modem connections, individual climate control and adjustable lighting)
• All meeting space is ADA compliant
• On-site meeting coordinators
• Full line of audiovisual equipment, including cordless microphones and video projectors
• On-site technicians armed with the latest state-of-the-art equipment available to assist with audiovisual needs
• Business support service
• Special group rates and packages
• Catering services (the catering staff is ready and equipped with the necessary tools for continental breakfasts, themed snack breaks, working luncheons, themed dinner buffets with a wide range of beef, chicken, seafood and pasta available and anything else you can think of)
In addition to their expansive catering services, this facility features a full-service restaurant, PortSide Restaurant, which is open daily for breakfast, lunch and dinner. This on-site restaurant offers fine dining in a casual setting with a family-friendly atmosphere and boasts a Sunday brunch that is second to none. Additionally, PortSide Lounge and the Pool Bar are available for beverages and snacks.
Customer Care Is Top Priority
It seems no stone has been left unturned and no detail forgotten at The Resort at Port Arrowhead. This is certainly pleasing to the guests. Executive Director of the Missouri Association of School Business Officials, Lynn Solomon, says his group returns several times annually because “the service is exceptional, the resort is centrally located, the accommodations are more than adequate and the food is probably the best I have ever had at a meeting.” Executive Director of the Missouri Association of Nursing Home Administrators, Cindy Wrigley, also touts the quality service stating that this resort facility is “very easy to work with. They know what you need before you even arrive.” This type of superior customer care ensures that groups such as these return time and time again.
What keeps this resort fresh and viable in today’s competitive market? Utley, believes the answer is found in the resort’s “flexibility and willingness to accommodate groups’ needs.” He goes on to say, “In an age where contracts keep getting longer and negotiations stretch further than maybe they should, our management and staff still has the attitude of ‘let’s make it work.’ This is a very uncertain time with an election, gas prices, and a roller coaster economy that makes it difficult for a meeting professional to predict the needs of their group and relate that to the facility with the degree of accuracy that most venues demand. The Resort at Port Arrowhead will work with you to find an amicable solution for both the group and hotel. That flexibility makes us unique.”
Great for Meetings and Much More
The Resort at Port Arrowhead has seamlessly bridged the gap between work and pleasure by also positioning itself as a family-friendly resort destination, complete with two outdoor pools, one indoor pool, two hot tubs, waterfalls and wading pool. There is also a full-service spa, Pamela’s at the Lake, an 18-hole miniature golf course, on-site activities director, poolside entertainment on the weekends in season, pet-friendly environment, two business computers in the resort lobby and free wireless Internet throughout the property. Additional amenities include kids’ activities from morning to night during the summer season, as well as the pièce de résistance – kids eat and stay for free!
Important to Note
For the comfort of all resort guests, this facility is disabled-accessible. Discounts are offered for groups booking 10 or more rooms, with prices ranging from $89.00 per night in the off-season to $189.00 per night during peak times.
To get a glimpse of this premier facility at the Lake of the Ozarks, take a moment and check out the resort’s Web site, www.resortatportarrowhead.com. Here you can navigate effortlessly through the facility and get a glimpse of the property, check out the amenities or make your reservation. You will see why the Resort at Port Arrowhead deserves to be at the top of the list for your next convention, sales seminar, training session, incentive trip, reunion or retreat. MM&E
(Beth Lindner is a contributor from Manchester, Mo.)
The Resort at Port Arrowhead
3080 Bagnell Dam Boulevard
PO Box 1930
Lake Ozark, Missouri 65049